Terms
After receipt of your payment we will despatch your goods as quickly as possible, normally by the next working day. We try to keep our delivery costs to a minimum & offer a free standard service for our customers in the UK mainland with orders over £40.00
Delivery
UK Mainland Inc Isle of Wight (Zone 1)
England, Wales and parts of Scotland, excluding Highlands and Islands.
The zone is made up of all postcodes not mentioned in zones 2 and 3.
Please allow between 2-5 days (although typically delivery will be within 1-2 days)
Orders upto £40.00 = £3.50  over £40.00 FREE
Parcels will be sent via Royal Mail or via a Courier such as Parcel Force & may require a signature.
Note: We do not normally deliver on a Saturday, Sunday or Bank Holidays
  
UK: The Highlands and Islands of Scotland (Zone 2)
Postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
Please allow between 2-5 days
Parcels to these areas will be sent via Royal Mail or via a Courier & may require a signature.
Orders up to £40.00 = £3.50 (over £40.00 = £6.50)
 Note: We do not normally deliver on a Saturday, Sunday or Bank Holidays

Northern Ireland, Isle of Man and Isles of Scilly - postcodes BT, IM, TR21-25. (Zone 3)
Parcels to these areas will be sent via Royal Mail or via a Courier & may require a signature.
Please allow between 2-5 days
Orders up to £40.00 = £3.50  (over £40.00 = £8.50)
 Note: We do not normally deliver on a Saturday, Sunday or Bank Holidays
Ireland (South) Please allow between 3-5 days
Parcels to these areas will be sent via Royal Mail or via a Courier & may require a signature.
Orders up to £40.00 = £4.50  (over £40.00 = £8.50)
Note: We do not normally deliver on a Saturday, Sunday or Bank Holidays
Channel Islands Please allow between 3-5 days
Parcels to these areas will be sent via Royal Mail or via a Courier & may require a signature.
(up to £40.00 = £4.50) (over £40.00 = £8.50)
(Channel Island customers - VAT will be deducted from these prices at checkout)
Note: We do not normally deliver on a Saturday, Sunday or Bank Holidays
Channel Islands NOTE: Products shipped to the Channel Islands are not subject to VAT.  To qualify for VAT-free shopping, both the delivery address and billing address must have a valid JE or GY postcode
If you have any queries please phone:08450047355
Channel Island residents shipping products to mainland addresses will be charged VAT
IMPORTANT NOTICE ABOUT DELIVERY:
If you know you are going to be out during the day and unable to sign for your parcel you may leave instructions for the courier on the 'Your Notice to Us' section on the next Globe Charge secure customer details page. 
Eg- If Out please leave parcel in porch (*All parcels left un signed for are at your own risk)
 
Alternatvely you may email us at  info@isellonline.co.uk as soon as possible after placing your order with instructions for the courier. Alternatively telephone us on 08450047355

If our courier is unable to deliver to you they will leave a card notifying you of their visit with advice as to when they are likely to return or whether you are able to collect your parcel from the local post office or depot.

If the courier cannot deliver or if you do not respond to their cards then the parcel may be returned to us and we will be charged. Therefore we will have to charge you a re-delivery charge in order to send out your parcel again.

Your Right To Cancel
You may normally cancel your order (once accepted by us) for any reason up to the point of dispatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.

Returns Policy
If you are not entirely delighted with the product that you have chosen you may return them to us within 14 days of receipt. We will be more than happy to offer you a refund or exchange provided that the products are returned complete, in perfect condition, unused, and in the original packaging.

After 14 days goods may only be returned if faulty or damaged. Any damaged goods must be notified to us within 24 hours of delivery.

It is important that you thoroughly inspect any goods you receive at the time of delivery, taking extra care to check for cosmetic damage and contact us as soon as possible should you find any fault. We will endeavour to replace or repair any damaged goods as quickly as possible.

Making Returns
For all returns, except where the item is damaged or unfit, you will be required to arrange and pay for the return of the products to us. To return any products to us, please send to: Isell Ltd, 2 Empire Way, Tregoniggie Ind Est, Falmouth, Cornwall. TR11 4RX. When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. We will only refund or provide an exchange for the costs of postage where the item returned is damaged.

If you need better to understand any aspect of our service or the ordering process, please email or 'phone us. Please click here contact 

Prices
All prices quoted on the website are in GB Pounds (£)  Price and availability information is subject to change without notice.

Back Orders
If your item is not in stock, we will back order for you.
You will always be emailed with the option to cancel your order if you would rather not wait.
 
Tax

VAT is charged where applicable at 15.00% - prices shown on the website include VAT where applicable.

Copyright
The contents of the Site, such as text, graphics, images, photographs, code and other data are protected by copyright, You may not copy, reproduce, display, publicly perform, distribute, transfer, sell or modify the data or otherwise use the data in any way for any public or commercial use. All trademarks, service marks, and trade names are the property of the company or its suppliers.